Meet Lexio – the first tool that automatically analyzes all your customer data in a single platform and provides the key takeaways in written stories, instead of confusing charts and graphs. Lexio allows customer teams to be data-driven, without requiring analytics skills.
A few examples of how Lexio can fuel better customer interactions.
Identify and Track Drivers of Support Tickets
Easily identify patterns for support tickets, so you can easily allocate resources to best serve your customers.
Track Customer Product Usage & Interactions
Connect Lexio to Mixpanel to see how users interact with your product, so you can focus on a great customer experience.
Tie Customer Success’ Impact to Revenue
See how upsells and renewals are contributing to overall goals - and instantly share across your org.
What a Campfire and a Quarter-Inch Hole Taught Us About Being Customer-centric
Learn from Customer Success Manager, Stef Caldwell, how Narrative Science stays customer-centric.