Know What's Working for Your Team with Lexio for Freshdesk | Narrative Science

Data Story Know What's Working for Your Team with Lexio for Freshdesk

Customer service and helpdesk data isĀ  being used to help optimize for a positive customer experience. Lexio for Freshdesk allows your customer service and support teams to very quickly identify gaps and outliers in your support strategy.

Below is an interactive product experience of Lexio’s data storytelling capabilities from a Freshdesk dataset showing the number of support tickets a customer support team is receiving. If you’d like to watch a brief overview demo of Lexio, you can check out a video here